Frequently Asked Questions

Frequently Asked Questions

Find answers to common questions about our store and products.

Frequently Asked Questions

1. Do you offer returns or exchanges?
Since we operate on a print-on-demand basis, all items are custom-made just for you! Because of this, we do not accept returns or exchanges. Please double-check your order before placing it. If you receive a damaged, reach out to us and we’ll make it right.

2. How long does shipping take?
Production times vary, but orders typically take 7-14 days to be printed and shipped. After fulfillment, shipping time depends on your location and chosen shipping method. You’ll receive tracking details once your order is on its way!

3. Can I cancel my order after placing it?
Since each item is made to order, cancellations are only possible within 24 hours of purchasing. After that, your order enters production and cannot be canceled.

4. What should I do if my order is damaged or incorrect?
We strive for quality! If your order arrives damaged, contact us within 1 day of delivery with photos, and we’ll arrange a replacement.

5. Do you offer international shipping?
Yes! We ship worldwide. Shipping rates and times vary based on location, so check your cart for estimated delivery details.

6. How can I contact customer support?
For any questions, concerns, or order issues, reach out to our support team at crooksapparelllp@gmail.com/ (573)212-7853. We’re here to help!